We understand that travel plans can change, and we aim to remain as flexible as possible while maintaining fairness to both our guests and our business. Please review our cancellation policy carefully before making a reservation.
Payment is taken at the time of booking and is not refundable.
Date changes are accepted up to 12 months from the original booking date, subject to availability.
Please note that changing booking dates may incur additional charges due to seasonal rate differences.
Special promotional rates or non-refundable bookings require full payment at the time of reservation.
These bookings are non-refundable in case of cancellation or modification.
Guests who shorten their stay after check-in will be charged the full original booking amount.
No-shows will also be charged the full booking amount.
Group bookings are subject to the standard cancellation policy.
Date changes are allowed up to 14 days before check-in, subject to availability.
New rates may apply for modified bookings.
If cancellation occurs due to unforeseen circumstances such as natural disasters, government travel restrictions, or other force majeure events, the amount paid will be honoured for up to 12 months toward a future stay.